> For the complete documentation index, see [llms.txt](https://help.join.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.join.com/integrations/external-hr-tools.md).
# External HR tools
JOIN is a fully functional applicant tracking system designed to support your entire hiring process—from creating jobs to managing applications and collaborating with your team. With continuous improvements and new features being added regularly, many teams choose to use JOIN as their central hiring tool.
However, if you prefer to continue using your existing ATS or HR system, you can still use JOIN specifically for talent attraction and multiposting.
Integrating your existing HR tool or Applicant Tracking System (ATS) with JOIN allows you to continue working in the tools you already use while JOIN handles job distribution and candidate attraction in the background.
***
### Requesting an integration
If you would like to keep using your current ATS while leveraging JOIN for job distribution, you can request an integration.
Click the `Request Integration` button at the top-right of the `Integrations` page or [contact us](mailto:contact@join.com) directly. In the request, please include:
* The name of the ATS or HR tool you’re using
* Which features you’d like to integrate (e.g. job sync, candidate sync)
* Our team will review the technical feasibility and follow up with next steps. If the integration is possible, we’ll get it set up for you. If not, we’ll record your request and keep you updated on any future developments.
***
### Features and benefits
Many recruiting teams already use a dedicated ATS to manage candidates and hiring processes. By integrating JOIN with your ATS or HR platform, you can streamline your hiring by:
* **Job sync:** Post a job in your ATS and JOIN will automatically pick it up, publish it on join.com, and distribute it to job boards.
* **Candidate sync:** Applications from job boards are delivered directly into your ATS.
* **Real-time updates:** JOIN syncs candidates instantly and checks for new jobs from your ATS frequently.
* **Job filtering:** Some ATS platforms allow you to control which jobs are sent to JOIN via filters or keywords.
* **Reducing manual work**: You only manage jobs and candidates in your ATS, while JOIN keeps everything in sync.
This makes multiposting faster, ensures consistent data, and allows your ATS to remain your central hiring hub.
***
### ATS integration process
Here’s a complete overview of how the integration process works and what to expect once it’s active:
{% stepper %}
{% step %}
**Request the integration**
Go to `Settings` → `Integrations` → `Request Integration` and provide details about your ATS and the features you need.
Our team will review your request and contact you to proceed with the setup. Once everything is confirmed, we will enable the integration from our side.
{% hint style="info" %}
Before connecting your ATS, we recommend archiving any manually published jobs in JOIN to avoid duplicates. Once connected, only synced jobs (marked with a green tick symbol) should remain active on your `join.com/jobs` page.
{% endhint %}
{% endstep %}
{% step %}
**Job sync starts**
Once the integration is enabled, JOIN automatically detects jobs published in your ATS and republishes them to connected job boards based on your subscription plan and [active job limit](#user-content-fn-1)[^1] in JOIN.
* The number of jobs that can sync depends on your plan. To check your limit, go to `Settings` → `Billing`.
* If your ATS has more active jobs than your JOIN limit, JOIN will randomly select jobs to sync.
* Some ATS platforms support filtering to control which jobs are synced (e.g. using specific keywords or job fields). Refer to the integration guide for your ATS to learn more about filter options.
{% endstep %}
{% step %}
**Candidate sync happens in real-time**
When candidates apply through JOIN, their applications are instantly forwarded into your ATS. You don’t need to check JOIN manually your candidate data stays centralised in your ATS.
{% endstep %}
{% step %}
**Manage everything from your ATS**
After the connection is live, manage your jobs and applications only in your ATS. JOIN continues to sync jobs and candidates in the background, so there’s no need to update anything manually in JOIN.
{% hint style="danger" %}
If you archive a synced job (one with the green tick symbol) directly in JOIN, the sync for this job will permanently stop unless you manually restore it from the `Archived` section.
{% endhint %}
{% endstep %}
{% endstepper %}
{% hint style="info" %}
If you need to make changes to your integration or notice that something isn’t working as expected, please reach out to your Account Manager or contact our [Support team](mailto:contact@join.com) for assistance.
{% endhint %}
***
### FAQs
How long does it take to set up an integration?
It depends on the ATS. If your tool is already listed in JOIN, setup is quick and usually takes just a few minutes. For tools not listed, setup time may vary based on technical requirements. We’ll let you know as soon as we assess feasibility.
Is there an extra fee for integrations?
Custom integrations may carry additional charges. Our team will always confirm before proceeding.
Can I switch to using JOIN as my ATS?
Yes. If you’re currently using another ATS, JOIN may already offer everything you need, especially if you’re looking to simplify your hiring tools.
JOIN is a powerful, all-in-one hiring platform that includes:
* Job creation with an intuitive, easy-to-use editor
* Multiposting to 15+ free job boards with one click, plus access to over 250 premium platforms for additional promotion
* Applicant tracking with custom pipelines, scorecards, messaging, notes, and more
* Team collaboration features, including role-based permissions and access control
* Hosted career page and tools for employer branding
* GDPR compliance and candidate data privacy settings
* Performance reporting and job analytics
JOIN can fully replace your ATS—particularly if your focus is on attracting talent, managing applications, and collaborating effectively with your team, all in one place.
[^1]: The sum of all jobs that are either `Online` (published and visible to candidates) or `Offline` (not published but still accessible in your account). `Archived` jobs don't count towards your limit.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://help.join.com/integrations/external-hr-tools.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.