# help.join.com

## English

- [JOIN Help Center](https://help.join.com/getting-started-with-join/join-help-center.md)
- [Account creation](https://help.join.com/getting-started-with-join/account-creation.md): This article walks you through how to create your JOIN company account using a valid business email address and complete verification so you can start posting jobs.
- [Quickstart](https://help.join.com/getting-started-with-join/quickstart.md): Get up and running with JOIN in just a few minutes. Learn how to post your first job, complete your profile, and start hiring today.
- [Job creation](https://help.join.com/jobs/job-creation.md): This guide walks you through JOIN's Job Editor. Learn how to create a compelling job ad, either by using AI assistance or by entering the job details manually.
- [Job overview & filters](https://help.join.com/jobs/job-overview-and-filters.md): Find, sort, and view your jobs efficiently using filters and layout options. Whether you’re managing two jobs or twenty, these tools help keep everything organised.
- [Job statuses](https://help.join.com/jobs/job-statuses.md): Understand the different job statuses and how they help you manage job visibility, candidate flow, and job limits effectively.
- [Hiring team](https://help.join.com/jobs/hiring-team.md): Learn how to assign hiring team members to jobs and choose the right role for them.
- [Job optimisation](https://help.join.com/jobs/job-optimisation.md): Optimising a job helps to create high-performing job ads that reach more candidates and attract better applications. This section provides guidance and tips to improve visibility across job boards.
- [Job creation guidelines](https://help.join.com/jobs/job-optimisation/job-creation-guidelines.md): This article explains how to create effective job ads on JOIN that attract high‑quality candidates and improve response rates. Strengthen your job ad performance by following these best practices.
- [Job visibility](https://help.join.com/jobs/job-optimisation/job-visibility.md): Understand how JOIN distributes your jobs across job boards and learn how to attract more location-relevant candidates.
- [Organic Multiposting](https://help.join.com/promoting-jobs/organic-multiposting.md): Publish your job ads across multiple job boards with JOIN’s Multiposting feature. This article explains how multiposting works, the types available, and how to track performance and visibility.
- [Paid Multiposting](https://help.join.com/promoting-jobs/paid-multiposting.md): Boost your job ad’s reach with premium job boards. This guide explains how Paid Multiposting works, how it differs from Organic (free) Multiposting, and how to use JOIN's promotion tools effectively.
- [Job Boards](https://help.join.com/promoting-jobs/job-boards.md): Learn about the various job platforms and multiposting options available at JOIN. Explore the perfect way to broaden your job ad’s exposure and connect with the right candidates.
- [LinkedIn](https://help.join.com/promoting-jobs/job-boards/linkedin.md): Use JOIN to post jobs on LinkedIn through organic or promoted listings. Learn how to meet LinkedIn’s posting requirements, and reach top candidates worldwide.
- [Indeed](https://help.join.com/promoting-jobs/job-boards/indeed.md): Learn how Indeed works through JOIN, including organic and paid job ads, the PPSA pricing model, job posting requirements, and how to create or manage your Indeed company profile.
- [Stepstone](https://help.join.com/promoting-jobs/job-boards/stepstone.md): Use JOIN to promote your jobs using premium products and tailored industry-specific campaigns from Stepstone — one of the most popular generalist job platform across the DACH region.
- [XING](https://help.join.com/promoting-jobs/job-boards/xing.md)
- [meinestadt.de](https://help.join.com/promoting-jobs/job-boards/meinestadt.de.md): Learn about posting jobs on meinestadt.de with JOIN. This guide covers organic and premium options, regional reach, and how the platform helps you connect with local skilled professionals in Germany.
- [Social Media](https://help.join.com/promoting-jobs/job-boards/social-media.md): This article explains how social media bookings work in JOIN, what they include, when to use them, and what you can expect once your booking is live. Explore example ads and tips to use this feature.
- [Smart Spend](https://help.join.com/promoting-jobs/smart-spend.md): Learn how Smart Spend works, how to book it, and what to expect after your booking.
- [Booking process](https://help.join.com/promoting-jobs/booking-process.md): This article explains how the booking process for premium job ads works, what timelines to expect, and how to track the status of your bookings.
- [Job sharing](https://help.join.com/promoting-jobs/job-sharing.md): Learn how to use the job sharing feature in JOIN to invite team members to collaborate or share your job post with external audiences via a public link or social media.
- [Candidate sourcing](https://help.join.com/candidates-and-applications/candidate-sourcing.md): This article explains how to source candidates into JOIN by adding them manually or using the Chrome Extension for LinkedIn.
- [Pipeline management](https://help.join.com/candidates-and-applications/pipeline-management.md): A pipeline represents the journey each application takes and helps you track and screen applications. This article explains how to customise and manage hiring pipelines in JOIN
- [Interview Scheduling](https://help.join.com/candidates-and-applications/interview-scheduling.md): This article explains how to set up calendar sync, schedule interviews, create and share booking links, and manage interviews.
- [Interview Templates](https://help.join.com/candidates-and-applications/interview-scheduling/interview-templates.md): Learn how to create and use interview templates to standardise your interview scheduling process, reduce manual setup time, and ensure consistency across your hiring team.
- [Interviewer Pools](https://help.join.com/candidates-and-applications/interview-scheduling/interviewer-pools.md): Learn how to create and use interviewer pools to speed up scheduling, reduce coordination, and let JOIN assign available interviewers automatically.
- [Rejecting candidates](https://help.join.com/candidates-and-applications/rejecting-candidates.md): This article walks you through how and where you can reject candidates in JOIN, the different email options available, and how to undo a rejection if needed.
- [Scorecards](https://help.join.com/candidates-and-applications/scorecards.md): Learn how to use scorecards in JOIN to structure candidate evaluations, align team feedback, and make confident hiring decisions. This article covers template creation, scorecard submission, and tips.
- [Assessments](https://help.join.com/candidates-and-applications/assessments.md): Learn how to use assessments to streamline your screening process and tailor evaluations to each role. Make faster, more confident hiring decisions by sending  tests directly from candidate profiles.
- [Notes](https://help.join.com/candidates-and-applications/notes.md): Learn how to use notes to collaborate with your team and keep track of feedback and internal comments on candidates throughout the hiring process.
- [Applications overview & filters](https://help.join.com/candidates-and-applications/applications-overview-and-filters.md): Whether you're managing one candidate or hundreds, learn to find, sort, and view your applications efficiently using filters, search and view settings.
- [Candidate Messaging](https://help.join.com/candidates-and-applications/candidate-messaging.md): Email candidates from JOIN’s built‑in Mailbox. Send, receive, schedule and track replies in one thread, with relayed copies to your external email. Keep communication centralised and private.
- [Email Templates](https://help.join.com/candidates-and-applications/candidate-messaging/email-templates.md): Create and manage templates for candidate communication. Insert them in one‑on‑one, bulk, or automated messages. Use placeholders, languages, and defaults to keep communication consistent.
- [Automated Emails](https://help.join.com/candidates-and-applications/candidate-messaging/automated-emails.md): Learn how JOIN sends automated emails to candidates, from application confirmations to rejections. See which templates are used, how to set them, and how language handling works.
- [Spontaneous Applications](https://help.join.com/candidates-and-applications/spontaneous-applications.md): Explore how to enable spontaneous applications, let candidates apply without a specific job, and manage these profiles in your Talent Pool for future roles.
- [Application stage](https://help.join.com/candidates-and-applications/application-stage.md): In this article, you'll learn what an application stage is in JOIN, how it relates to your hiring pipeline, and how to manage application progress effectively.
- [Application export](https://help.join.com/candidates-and-applications/application-export.md): In this article, you’ll learn how to export candidate lists and documents from the Applications tab or directly from specific job views.
- [Candidate profile](https://help.join.com/candidates-and-applications/candidate-profile.md): Learn when a profile is created, what you can do from it, and how to navigate its different sections.
- [Talent Pool](https://help.join.com/candidates-and-applications/talent-pool.md): Talent Pool feature helps you save and organise promising candidates for future roles. This article covers how to add, review, assign, and manage candidates in your Talent Pool.
- [Payment and billing](https://help.join.com/account-settings-and-billing/payment-and-billing.md): This article explains how to manage your billing and payment details on JOIN, including how to view invoices, update billing information, and change your payment methods.
- [Subscription plans](https://help.join.com/account-settings-and-billing/subscription-plans.md): Learn how JOIN subscription plans work, including how to choose the right tier and job limit, upgrade or downgrade, manage billing, and understand job slots, active jobs, and limitations.
- [Member management](https://help.join.com/account-settings-and-billing/member-management.md): This guide walks you through how to manage your hiring team and assign them the right roles to collaborate during hiring.
- [Office locations](https://help.join.com/account-settings-and-billing/office-locations.md): This article explains how office locations work, why they matter, and how to add, edit, or delete them.
- [Account deletion](https://help.join.com/account-settings-and-billing/account-deletion.md): This article explains how to permanently delete your JOIN company account, what happens to your data, and important steps to take before and after deletion.
- [Profile customisation](https://help.join.com/user-settings/profile-customisation.md): Learn how to customise your company profile and career page to showcase your brand, attract top talent, and boost visibility.
- [Notification preferences](https://help.join.com/user-settings/notification-preferences.md): This article explains how you can manage your notification settings in JOIN (email and in-app) to stay informed about product activity, candidate updates, and other relevant topics.
- [External profiles](https://help.join.com/integrations/external-profiles.md): Learn about connecting your external hiring profiles with JOIN. This guide explains setup, account requirements, and how integrations help keep your recruiting tools in sync.
- [LinkedIn](https://help.join.com/integrations/external-profiles/linkedin.md): Set up your LinkedIn integration in JOIN to enable organic and premium postings. This guide covers connecting your Company Page, enabling Easy Apply, and managing your integration settings.
- [XING](https://help.join.com/integrations/external-profiles/xing.md): Set up your XING integration in JOIN to enable organic and premium postings.
- [Bundesagentur für Arbeit](https://help.join.com/integrations/external-profiles/bundesagentur-fur-arbeit.md): Learn about integrating Bundesagentur für Arbeit with JOIN. This guide explains prerequisites, setup steps, and how to sync your jobs to Hellowork. Available only for companies in Germany.
- [APEC](https://help.join.com/integrations/external-profiles/apec.md): Connect JOIN with APEC to publish executive and supervisor roles on apec.fr. Set up your free ADEP account, get your APEC ID, and automatically share jobs that meet APEC’s posting criteria.
- [Welcome to the jungle](https://help.join.com/integrations/external-profiles/welcome-to-the-jungle.md): Learn about integrating Welcome to the Jungle with JOIN. This guide explains setup, customer ID requirements, and how to sync your jobs to WTTJ. Available only for companies in France.
- [Hellowork](https://help.join.com/integrations/external-profiles/hellowork.md): Learn about integrating Hellowork with JOIN. This guide explains prerequisites, setup steps, and how to sync your jobs to Hellowork.
- [External HR tools](https://help.join.com/integrations/external-hr-tools.md): Understand how external ATS integrations work, what’s supported, and why you might consider connecting your existing tool to JOIN.
- [Personio](https://help.join.com/integrations/external-hr-tools/personio.md): Set up the Personio integration to sync jobs to JOIN for multiposting and send applications back to Personio. Learn requirements, credentials, optional filters, and screening question limitations.
- [Greenhouse](https://help.join.com/integrations/external-hr-tools/greenhouse.md): Set up the Greenhouse integration to sync jobs to JOIN for multiposting and send applications back to Greenhouse.
- [Recruitee](https://help.join.com/integrations/external-hr-tools/recruitee.md): Set up the Recruitee integration to sync jobs to JOIN for multiposting and route applications back to Recruitee. Learn setup steps, optional tag filtering, and limitations.
- [Kenjo](https://help.join.com/integrations/external-hr-tools/kenjo.md): Set up the Kenjo integration to sync selected jobs to JOIN for multiposting and send applications back to Kenjo. Learn setup steps, job selection, and screening question limitations.
- [Lever](https://help.join.com/integrations/external-hr-tools/lever.md): Set up the Lever integration to sync jobs to JOIN for multiposting and route applications back to Lever. Learn permissions, connection steps, status checks, and screening question support.
- [SmartRecruiters](https://help.join.com/integrations/external-hr-tools/smartrecruiters.md): Set up the SmartRecruiters integration to sync jobs to JOIN for multiposting and send applications back to SmartRecruiters. Learn setup steps, screening question support, source tracking, and more.
- [Teamtailor](https://help.join.com/integrations/external-hr-tools/teamtailor.md): Set up the Teamtailor integration to sync jobs to JOIN for multiposting and send applications back to Teamtailor. Learn setup steps, required permissions, and how data flows between systems.
- [Workable](https://help.join.com/integrations/external-hr-tools/workable.md): Set up the Workable integration to sync jobs to JOIN for multiposting and send applications back to Workable. Learn connection steps, authentication, and more.
- [d.vinci](https://help.join.com/integrations/external-hr-tools/d.vinci.md)
- [Onlyfy](https://help.join.com/integrations/external-hr-tools/onlyfy.md)
- [Automation tools](https://help.join.com/integrations/automation-tools.md): Use this page to learn how to connect JOIN with external tools using automation platforms like Zapier and Make. You'll find an overview of each platform, what you can automate, and how to connect.
- [Candidate consent](https://help.join.com/legal-and-data-privacy/candidate-consent.md): This article explains how candidate consent works in JOIN and what it means for your recruitment process and data privacy compliance.
- [Data security](https://help.join.com/legal-and-data-privacy/data-security.md): Data processing agreement (“AVV” or “Agreement”) between Company and JOIN
- [Privacy policy](https://help.join.com/legal-and-data-privacy/privacy-policy.md)
- [Terms & Conditions](https://help.join.com/legal-and-data-privacy/terms-and-conditions.md): For Corporate Use of JOIN  (Version 2.0, 20.12.2024)
- [Job quality guidelines](https://help.join.com/legal-and-data-privacy/job-quality-guidelines.md): By following these guidelines, you can create effective job listings that attract qualified candidates and avoid any negative feedback or legal issues.
- [Troubleshooting](https://help.join.com/faqs/troubleshooting.md): This page covers common troubleshooting topics. Use it to quickly identify and resolve problems you encounter in your hiring workflow while using JOIN.
- [Frequently asked questions](https://help.join.com/faqs/frequently-asked-questions.md): This page answers the most common questions about JOIN to simplify and help you find answers that speed up your day-to-day workflows.
- [Support](https://help.join.com/faqs/support.md)
- [API documentation](https://help.join.com/join-api/api-documentation.md): Whether you're building a custom integration or pulling data into your internal tools, this guide will give you the resources to get started with using JOIN's API.


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