> For the complete documentation index, see [llms.txt](https://help.join.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.join.com/get-started/join-help-center.md).

# JOIN Help Center

Find answers on using JOIN: publish jobs, review applications, promote jobs and work with your team, or contact JOIN support.

<h2 align="center">Hi, how can we help you?</h2>

<p align="center">Search for answers, explore our guides, learn best practices or get support from our team.</p>

## Popular topics

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Publish jobs</strong></td><td>Learn how to create, edit, manage and publish your job ads.</td><td><a href="https://1825767176-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEdFjOFlkC1DEfDv3nGRh%2Fuploads%2FyfwQClACXLWE0S4vGeqx%2FJobs%402x.png?alt=media&amp;token=e5494829-19eb-476a-93d3-f7a6c4f0ee22">Jobs@2x.png</a></td><td><a href="/create-and-manage-jobs/job-creation.md">Job creation</a></td></tr><tr><td><strong>Review applications</strong></td><td>Set up your pipeline and move candidates through hiring stages.</td><td><a href="https://1825767176-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEdFjOFlkC1DEfDv3nGRh%2Fuploads%2FIcywXdU0ZLGdk6VsfBn8%2FPipeline%402x.png?alt=media&amp;token=a32fb16a-8f6d-43de-a17c-f04a9957e5ce">Pipeline@2x.png</a></td><td><a href="/review-candidates/pipeline-management.md">Pipeline management</a></td></tr><tr><td><strong>Promote jobs</strong></td><td>Reach more candidates by boosting your job ad’s visibility using premium products.</td><td><a href="https://1825767176-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEdFjOFlkC1DEfDv3nGRh%2Fuploads%2FBf0LFh03TmqkOhjvC8mM%2FJob%20Promotions%402x.png?alt=media&amp;token=37e5cad7-44da-45a6-9702-3586cd04de6f">Job Promotions@2x.png</a></td><td><a href="/post-and-promote-jobs/book-paid-job-ads.md">Book paid job ads</a></td></tr><tr><td><strong>Work as a team</strong></td><td>Add colleagues to your account, assign roles, and hire as a team.</td><td><a href="https://1825767176-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEdFjOFlkC1DEfDv3nGRh%2Fuploads%2FRm3qn8DANoIXRn6O1nTz%2FTeam%20%26%20Collaboration%402x.png?alt=media&amp;token=d329c306-cb2e-427c-a0d5-ffbb1fce7624">Team &amp; Collaboration@2x.png</a></td><td><a href="/manage-your-team/member-management.md">Member management</a></td></tr></tbody></table>

***

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## What's new

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<p align="right"><a href="https://join.canny.io/changelog" class="button secondary">See all updates</a></p>
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{% endcolumns %}

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><a href="/review-candidates/pipeline-management.md#adjust-pipeline-views">Customisable cards view</a></td><td><a href="https://1825767176-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEdFjOFlkC1DEfDv3nGRh%2Fuploads%2Fur2KLHckXDd1EumB3gek%2Fkanban-data-short.gif?alt=media&amp;token=e4571103-7fc9-45f6-b4cc-a96e294cd352">kanban-data-short.gif</a></td></tr><tr><td><a href="/interview-and-hire/interview-scheduling/interview-templates.md">Interview templates</a></td><td><a href="https://1825767176-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEdFjOFlkC1DEfDv3nGRh%2Fuploads%2FGWhuj2kOTxe7AAc6mf2S%2Fschedule-with-template.gif?alt=media&amp;token=f40cc81e-d735-43f8-b490-d26de1b119b6">schedule-with-template.gif</a></td></tr></tbody></table>

***

## FAQs

<details>

<summary>Where do I start?</summary>

Start with [Get started with JOIN](/get-started/quickstart.md). It takes you step by step from creating your account to your first hire, and each step links to the page with the details.

</details>

<details>

<summary>Is there a free trial?</summary>

Yes. When you sign up, your company starts with a 14-day free trial of the Advanced plan, with up to 5 active jobs and no payment method needed. See [Free trial](/plans-and-billing/subscription-plans.md#free-trial).

</details>

<details>

<summary>How do I set up a career page?</summary>

JOIN creates a career page for your company automatically, showing your company profile and all your online jobs. To fill it in, [complete your company profile](/employer-branding/company-profile.md) and add images and videos in `Settings` > `Career page`. Then click `View` to open the page and share its link. See [Set up your career page](/employer-branding/career-page.md).

</details>

<details>

<summary>How secure is my data?</summary>

JOIN processes your candidates' data on your behalf under a Data Processing Agreement (DPA), published on join.com together with the list of subprocessors. See [Data security](/privacy-and-security/data-security.md).

</details>

***

## Contact support

> **Email**\
> Email us at <contact@join.com> and we’ll get back to you shortly

> **Chat**\
> Message us for quick support. Available for signed-in users on Advanced or Enterprise plans only

> **Live onboarding session**\
> New to JOIN? Attend a JOIN Academy session with our team. Bring your questions and see the product in action. [Register for a JOIN Academy session](https://calendly.com/join-ande/join-academy-en)


---

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