Account creation
This article walks you through how to create your JOIN company account using a valid business email address and complete verification so you can start posting jobs.
To use JOIN, your company must have a verified account. This ensures that your hiring activity — from job postings to candidate management — is centralised and secure.
You can create a JOIN account if:
You are registering with a business email address (e.g. yourname@yourcompany.com)
No one from your company has already registered using the same email domain
JOIN does not support personal or free email domains like @gmail.com, @hotmail.com, @yahoo.com, or @outlook.com.
JOIN only allows one account per company domain. If multiple team members, recruiters, or office locations need access, we strongly recommend using JOIN’s roles and permissions feature rather than creating a separate account. This allows you to:
Add multiple recruiters to the same company account
Set different permission levels
Assign jobs to specific users
Manage multiple locations or business units from a shared environment
Read our full guide to roles and permissions in Hiring team and Member management for more information.
If you're unsure who owns your company's JOIN account, or if something seems incorrect, contact us.
Steps to create an account
Sign up for a company account
Go to join.com/auth/signup/company.
Fill in the required details, including your business email address, company name, location, personal information such as your first and last name, phone number, and a secure password.
If you have a referral code, you can enter it by clicking on I have a referral code.
Tick the boxes to accept the Terms & Conditions and the Data Processing Agreement.
Once all fields are complete, click Continue to proceed and complete your registration.
Verify your email address
After signing up, you'll receive a verification email from JOIN containing a 6-digit verification code. Copy the code, paste it into the verification page, and click Continue. Once verified, you'll be redirected back to JOIN.
If you don't receive the email:
Check your spam or junk folder
Use the
Resend codebutton to trigger the verification email again
Complete the setup steps
Once your email is confirmed, you’ll be redirected to the Setup screen on JOIN where you can:
Create and publishing your first job
Connect your LinkedIn company profile
Complete your company profile
Connect your teams workspace or calendar
Completed items are marked with a green check mark to help you track your progress.
Additional verification (if required)
Sometimes, additional verification is needed after your first job is created. If this is needed in your case, you’ll see this step the next time you log in after creating the job. The system will offer you one of two options:
Uploading a valid company registration document
Completing identity verification (e.g. as a company representative)
If this applies, clear instructions will be shown on screen. If verification fails, you’ll be notified upon your next login.
Pre-existing company account
If JOIN detects that your company domain is already in use, you’ll see this message:
“An existing account is linked to your domain.”
This means someone in your organisation has already set up JOIN. You’ll see their name and partially hidden email address listed.
To proceed:
Contact that person directly and ask to be added to the team via
Settings→Team, orClick
Contact supportor write an email tocontact@join.comto reach JOIN’s support team
FAQs
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