Account creation
This article walks you through how to create your JOIN company account using a valid business email address and complete verification so you can start posting jobs.
To use JOIN, your company must have a verified account. This ensures that your hiring activity — from job postings to candidate management — is centralised and secure.
You can create a JOIN account if:
You are registering with a business email address (e.g. [email protected])
No one from your company has already registered using the same email domain
JOIN does not support personal or free email domains like @gmail.com, @hotmail.com, @yahoo.com, or @outlook.com.
JOIN only allows one account per company domain. If multiple team members, recruiters, or office locations need access, we strongly recommend using JOIN’s roles and permissions feature rather than creating a separate account. This allows you to:
Add multiple recruiters to the same company account
Set different permission levels
Assign jobs to specific users
Manage multiple locations or business units from a shared environment
Read our full guide to roles and permissions in Hiring team and Member management for more information.
If you're unsure who owns your company's JOIN account, or if something seems incorrect, contact us.
Steps to create an account
Sign up for a company account
Go to join.com/auth/signup/company.
Fill in the required details, including your business email address, company name, location, personal information such as your first and last name, phone number, and a secure password.
If you have a referral code, you can enter it by clicking on I have a referral code.
Tick the boxes to accept the Terms & Conditions and the Data Processing Agreement.
Once all fields are complete, click Continue to proceed and complete your registration.
Verify your email address
After signing up, you’ll receive a verification email from JOIN. Click the link in the email to confirm your address. Once verified, you’ll be redirected back to JOIN.
If you don’t receive the email:
Check your spam or junk folder
Log in at https://join.com to trigger the verification email again
If you received the email but the link doesn’t work:
Try opening the link in a private or incognito browser tab
Misspelled your email during registration?
If you used the correct domain (after the @) but misspelled the part before it, and haven’t verified yet, you won’t be able to access your account.
The fastest fix is to ask your IT team to temporarily create the mistyped email address. You can then log in at https://join.com, re-trigger the verification email, and complete setup.
Once verified, go to Settings → Team, invite your correctly spelled email, and let us know so we can transfer ownership. You can then remove the incorrect one.
Alternatively, request account deletion by logging in at https://join.com, or contact us at [email protected]. Deletion takes 7 days. After that, you can register again with the correct address.
If you mistyped the domain (after the @), just sign up again using the correct version.
Complete the setup steps
Once your email is confirmed, you’ll be redirected to the Setup screen on JOIN where you can:
Create your first job posting
Connect your LinkedIn company profile (optional)
Complete your company profile
From here, you can create and publish your first job, connect your JOIN account to your company's LinkedIn account, and complete your company profile.
Completed items are marked with a green check mark to help you track your progress.
As the next necessary step, please create a job at https://join.com after verifying your email address. This is required for us to proceed with verifying your company account. Keep in mind, your job will appear in your account under Jobs, but it will not be published or visible online until your account has been fully verified.
Additional verification (if required)
Sometimes, additional verification is needed after your first job is created. If this is needed in your case, you’ll see this step the next time you log in after creating the job. The system will offer you one of two options:
Uploading a valid company registration document
Completing identity verification (e.g. as a company representative)
If this applies, clear instructions will be shown on screen. If verification fails, you’ll be notified upon your next login.
Pre-existing company account
If JOIN detects that your company domain is already in use, you’ll see this message:
“An existing account is linked to your domain.”
This means someone in your organisation has already set up JOIN. You’ll see their name and partially hidden email address listed.
To proceed:
Contact that person directly and ask to be added to the team via
Settings→Team, orClick
Contact supportor write an email to[email protected]to reach JOIN’s support team
When do your jobs go live?
Once your company account is verified:
Your job postings become publicly visible
They’re automatically distributed to partner job boards through JOIN's multiposting system
If no further verification is required, this happens shortly after you create your first job.
FAQs
Who can create a JOIN company account?
Anyone registering with a business email and a domain not already used by your company. Free/personal domains (e.g. @gmail.com, @hotmail.com) aren’t supported.
Is it possible to have multiple JOIN accounts for the same company?
No. JOIN allows one account per company domain. Add colleagues via roles and permissions instead of creating separate accounts.
How do I sign up?
Go to https://join.com/auth/signup/company, enter business email, company details, name, phone, and password. Accept Terms & Conditions and DPA, then click Continue.
I misspelled my email during registration. What now?
If the domain is correct but the local part is wrong and you haven’t verified, ask IT to temporarily create the mistyped address. Log in at https://join.com, re-trigger verification, then verify. Invite your correct email under Settings → Team, ask JOIN to transfer ownership, then remove the incorrect one. Or request deletion (takes 7 days) and re-register.
How can I create a career page?
Follow these steps to build and publish your career page
Open
Settingsin the sidebar menu, then go toCompany detailsUpload your logo (minimum 224 × 224 px), enter your company name and website, set employee count and industry
Add a detailed company description (200–400 words recommended for SEO) and highlight benefits and values
Add images and videos in your gallery to showcase your team and workplace
Click
SavePreview your page via
Settings→Career page→Preview. The link is available there for sharingShare the link on social channels, email, or embed with the job widget on your website
Key benefits
Stronger employer brand and higher application rates
Automatic syncing of open roles
SEO-friendly content with media support
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