# Workable

The Workable integration allows JOIN to automatically sync your jobs and forward applications to Workable. This way, you can continue managing your entire hiring process in Workable while using JOIN to promote your jobs across multiple job boards.

{% hint style="warning" %}
Before you begin, make sure to review the [External HR tools](/integrations/external-hr-tools.md) article to understand the general requirements and limitations that apply to all integrations (e.g. sync frequency, job limits, multi-language/locations, screening questions).
{% endhint %}

Once connected, the Workable integration allows you to:

* Automatically sync jobs from Workable to JOIN for multiposting
* Receive candidate applications from JOIN directly in Workable
* Manage jobs and applications entirely in Workable while JOIN handles distribution

***

### Connect Workable and JOIN

{% stepper %}
{% step %}

#### Open the integration settings

1. In JOIN, go to `Company Settings` → `Integrations`
2. Select `Workable` from the integrations list
3. Click the `Connect Workable` button

A new window will appear prompting you to log into your Workable account and authorise JOIN.

<figure><img src="/files/AcpnrEoKkBKGRMgA5iZ7" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Authorise JOIN access

1. Log into your Workable account
2. Confirm authorisation to allow JOIN access
3. Once authorised, JOIN will show a green `Authenticated` status. Your integration is now live.

Our team will activate the integration within 1 business day. You’ll receive a confirmation email once the setup is complete.
{% endstep %}
{% endstepper %}

***

### **Limitations**

* **Cover letters**\
  Workable’s API only supports cover letters as plain text. JOIN uses file uploads for cover letters, so these cannot currently be forwarded to Workable.
* **Screening questions**\
  Not supported in the Workable integration. If your process relies on screening questions, please contact JOIN Support to share your needs.
* **Job filtering**\
  Filtering which jobs sync to JOIN is not currently supported. JOIN will sync **all active jobs** from Workable (within your job limit).

***

### FAQs

<details>

<summary>How often does JOIN sync with Workable?</summary>

JOIN syncs job updates from Workable every 30–60 minutes. Applications are sent to Workable in real time. Jobs successfully synced are marked with a green checkmark <i class="fa-circle-check">:circle-check:</i> and labeled `Synced` in within JOIN.&#x20;

</details>

<details>

<summary>Where should I manage job postings?</summary>

Only in Workable. All job creation, editing, and archiving should be done in your Workable account. JOIN will reflect these changes automatically.

</details>

<details>

<summary>What happens to cover letters?</summary>

Cover letters submitted via JOIN are uploaded as files, which Workable does not currently support. As a result, cover letters are not included in the application data forwarded to Workable.&#x20;

</details>

<details>

<summary>Are screening questions supported in this integration?</summary>

No. Screening and knock-out questions are not supported in the Workable integration. Let us know if this is important for your process.

</details>

<details>

<summary>Can I choose which Workable jobs sync to JOIN?</summary>

No. JOIN automatically includes all active jobs (within your plan limit). Filtering is not officially supported, but you can contact JOIN Support to request more control.

</details>

<details>

<summary>What should I do before connecting Workable?</summary>

Before activating the integration, archive any manually created jobs in JOIN to avoid duplicate listings.

</details>


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